Shipping Policy
Last Updated: August 2026
Quilora currently ships orders within the Philippines.
FREE SHIPPING — LAUNCH WEEK
To celebrate the launch of Quilora, we are offering:
FREE SHIPPING NATIONWIDE — LAUNCH WEEK ONLY.
This promotional offer is valid only during the stated launch period and may be subject to availability or other promotional conditions.
ORDER PROCESSING
Orders are processed after successful payment confirmation.
Please allow reasonable processing time before your order is handed over to the courier.
Processing may take longer during product launches, promotions, holidays, or periods of high order volume.
DELIVERY
Once an order has been handed over to the courier, delivery time depends on the destination, courier operations, weather conditions, holidays, and other circumstances beyond Quilora's reasonable control.
Any delivery timeframe provided by the courier is an estimate and is not a guaranteed delivery date.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address and contact information.
Please review your details carefully before completing your order.
If an order is returned because of an incorrect or incomplete address, unsuccessful delivery attempts, or other customer-related delivery issues, additional shipping charges may apply for reshipment.
TRACKING
Where available, tracking information will be provided using the contact information associated with your order.
Once your parcel has been handed to the courier, delivery updates and tracking information may be subject to the courier's system.
DELAYED OR LOST PARCELS
If your parcel has been delayed beyond the courier's expected delivery timeframe, please contact us at:
We will assist in checking the shipment with the relevant courier.
If a parcel is officially confirmed as lost by the courier, Quilora will coordinate with the courier and determine the appropriate resolution.
Quilora ships nationwide. 🤍